TERMS OF SERVICE

OVERVIEW

This website is operated by Nordic Logos AB. Throughout the site, the terms “we”, “us” and “our” refer to Nordic Logos AB. Nordic Logos AB offers this website, including all information, tools and services available from this site to you, the user, the customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Nordic Logos AB is the company’s legal name. Throughout the site, the terms and other channels of communication the company name may be written as “Nordic Logos”

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service and by using our site and services, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our digital products that’s a result of our services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over
networks.

You agree not to reproduce, duplicate, copy or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – SERVICES

Nordic Logos offers graphic design services with focus on logo design and branding. We offer our services in the form of service packages which you may find on our website. The service packages contain information such as service pricing and details regarding what you will get from purchasing it. Each package has different content thus the difference in pricing.

Certain services may be available exclusively online through the website. These services may have limited quantities and are subject to return or exchange only according to our return Policy which you may read at section 18.

We have made every effort to display as accurately as possible the colors and images of our services that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any services that we offer. All descriptions of service pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any service at any time. Any offer for any service made on this site is void where prohibited.

We do not warrant that the quality of any services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected after your revision count according to the service package is out. If it’s not reasonable, we will always try to make our customers happy and satisfied with the quality, we will keep working on your order or we will offer you a refund. Unless the customers demands and expectations are unrealistic and or if we consider we have done everything we can to meet the customers requirements.

SECTION 6 – ORDERS

When you choose a service package suitable for your design needs you will fill out our online order form where you will provide us with information needed for us to be able to execute our service. Please review the information you provide in the online order form before you proceed to the payment.

Once we have received your order in our database, we will confirm your order by sending a confirmation e-mail to you. In the order confirmation, you can see the estimated delivery time for the logo concept(s) as well as other estimated delivery times for revisions and final delivery. We reserve the right not to be bound by it.

The confirmation e-mail will also contain further explanation and instructions regarding how you as a customer will leave feedback and revisions for the creative work as well as how you will receive the creative work from us upon the final delivery.

After the confirmation e-mail we will as quickly as possible start working on your order. We reserve the right to cancel the order if it reveals itself during our review of your order that the order breaches the Terms of Service or for any other reason if it is deemed reasonable. We will notify you as quickly as possible if this were to occur.

Please read the order confirmation carefully when you receive it and verify that it is in accordance with your order

SECTION 7 – DELIVERY

Expected delivery of the concept(s) is within 72 hours. Expected delivery of a revision is within72 hours. Expected delivery of the final delivery is within72 hours. We reserve the right not to be bound by it.

SECTION 8 – CUSTOMER RESPONSIBILITY

We always do our utmost to make our customers feel satisfied with our services. The Customer and Nordic Logos will collaborate to arrive at a final result that you as a customer will be pleased with.

Exceptions:

If the customer does not respond to an e-mail, comes with feedback or directives within 5 business days after the customer has received the logo concept(s) then the service is considered complete.

If this were to occur and with a service package only containing one (1) logo concept, Nordic Logos will deem that logo concept as the final logo and deliver all the final files and versions according to the service package based on that logo.

If this were to occur and with a service package containing more than one (1) logo concept, Nordic Logos will pick one (1) logo concept and deem it as the final logo and deliver all the final files and versions according to the service package based on that logo.

If the customer requests a revision and does not respond to an e-mail, comes with feedback or directives within 3 business days after the revision has been completed and the logo delivery based on that revision has been made the service is considered complete. We will deliver the final files and versions according to the relevant service package to our best ability

SECTION 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our site. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 10 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 11 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 12 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 14 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Nordic Logos, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service(s) procured using the service, or for any other claim related in any way to your use of the service(s), including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service(s), even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 16 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Nordic Logos and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 17 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 18 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 19 – RETURNS POLICY

Individuals:
Our policy on right to withdraw follows the construct from the Swedish consumer agency. Our policy on right to withdraw is governed under “Product that has been created specifically upon your requirements”

Company, public entities and businesspersons:
No right to withdraw or moneyback guarantee unless it has been agreed upon by writing before the purchase of a service/ or services or if we decide that we approve the refund request. We have a moneyback guarantee but the reason for the refund request from the customer must be reasonable, if it is then we always offer refund. Another reason for right to withdraw is if we were to cancel an order. In that case you will receive a full refund, but we reserve the right to cancel an order and not offer a full refund if we suspect illegal activity.

Reasons to why we might cancel an order is explained throughout this entire agreement in various sections.

Complaint:
Before reporting errors, the customer should investigate if the error can be caused by reasons beyond our control. In cases where the customer can demonstrate that the service / product is not functioning according to the regulations we have stated, this should be reported to us within a reasonable time after this error has or should have been discovered. There are no formal requirements for the design of the complaint but it should be written for evidence-based reasons. It should be stated in the message (the complaint) what actions the customer wants us to take.

And if reasonable we always offer a full refund according to our moneyback guarantee. But like stated above we reserve ourself the right to not depending on the circumstances.

SECTION 20 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Sweden.

All suits permitted to be brought in any court shall be in Sweden.

SECTION 22 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 23 – COPYRIGHTS

All creative work such as logos, graphical elements, sketches and other content that has been created for a customer is the sole property of that customer in question if the customer purchased one of the services offering full copyright. You may find this information on the service package details listed on the packages. But we reserve the right to refuse copyrights to a customer if that customer in question breaches the Terms of Service or engages in unlawful activity.

Nordic Logos also reserve the right to use creative work made for a customer for its own purposes such as displaying the creative work as part of our portfolio and using the creative work for marketing and other promotional engagements.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@nordiclogos.com